Terms of Service

Last updated: January 2026

1. Agreement to Terms

By accessing and using Voicera AI ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These Terms of Service are governed by the laws of the United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts located in England.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Voicera AI for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:

  • Modifying or copying the materials
  • Using the materials for any commercial purpose or for any public display
  • Attempting to decompile or reverse engineer any software contained on the Service
  • Removing any copyright or other proprietary notations from the materials
  • Transferring the materials to another person or "mirroring" the materials on any other server
  • Using the Service for any illegal purpose or in violation of any applicable laws
  • Harassing, abusing, or threatening other users

3. Disclaimer

The materials on Voicera AI are provided on an 'as is' basis. Voicera AI makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall Voicera AI or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Voicera AI, even if Voicera AI or an authorised representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on Voicera AI could include technical, typographical, or photographic errors. Voicera AI does not warrant that any of the materials on its website are accurate, complete, or current. Voicera AI may make changes to the materials contained on its website at any time without notice.

6. Links

Voicera AI has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Voicera AI of the site. Use of any such linked website is at the user's own risk.

7. Modifications

Voicera AI may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts located in England.

9. Service Availability

Voicera AI strives to maintain 100% uptime. However, we do not guarantee uninterrupted service and are not liable for any downtime or service interruptions. We may perform maintenance or updates that temporarily affect service availability.

10. User Accounts

When you create an account with Voicera AI, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorised use of your account
  • Ensuring all information provided is accurate and complete

11. Payment Terms

By subscribing to Voicera AI, you agree to pay the subscription fee of £149 per month per AI agent. Payment terms are as follows:

  • Subscriptions are billed monthly in advance
  • Payment is non-refundable except where required by law
  • We reserve the right to change pricing with 30 days' notice
  • Failure to pay may result in suspension of your account

12. Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. No refunds will be issued for partial months.

13. Intellectual Property Rights

All content on Voicera AI, including text, graphics, logos, images, and software, is the property of Voicera AI or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or transmit any content without our prior written permission.

14. User Content

You retain ownership of any content you upload or provide to Voicera AI. By uploading content, you grant us a worldwide, non-exclusive licence to use, store, and process your content for the purpose of providing our services.

15. Prohibited Activities

You agree not to use Voicera AI for:

  • Illegal activities or violating any applicable laws
  • Harassing, abusing, or threatening other users
  • Attempting to gain unauthorised access to our systems
  • Transmitting viruses or malicious code
  • Spamming or sending unsolicited communications
  • Impersonating any person or entity

16. Limitation of Liability

To the fullest extent permitted by law, Voicera AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service, even if we have been advised of the possibility of such damages.

17. Indemnification

You agree to indemnify and hold harmless Voicera AI, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the service or violation of these terms.

18. Termination

We reserve the right to terminate or suspend your account immediately, without prior notice or liability, if you violate any of these terms or engage in any conduct that we deem harmful to our service or other users.

19. Contact Information

If you have questions about these Terms of Service, please contact us at:

Voicera AI

Email: [email protected]

Website: www.voiceraai.co.uk

20. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.